Sign Up Submit Enquiry

How does digital supply chain transformation determine environmental, social, and governance (ESG) performance? Mediating role of firm integration and moderating effect of organizational digital culture

Home How does digital supply chain transformation determine environmental, social, and governance (ESG) performance? Mediating role of firm integration and moderating effect of organizational digital culture

Related Articles

Contact us

Article Content

Explore related subjects

Discover the latest articles and news from researchers in related subjects, suggested using machine learning.

Data availability

The datasets used or analysed during the current study are available from the author on reasonable request.

References

  • Alley M (2018) The craft of scientific writing. Springer, New York. https://doi.org/10.1007/978-1-4419-8288-9

  • Armstrong JS, Overton TS (1977) Estimating nonresponse bias in mail surveys. J Mark Res 14(3):396–402

    Article Google Scholar

  • Bhawna, Kang PS, Sharma SK (2024) Bridging the gap: a systematic analysis of circular economy, supply chain management, and digitization for sustainability and resilience. Oper Manag Res. https://doi.org/10.1007/s12063-024-00490-4

  • Bag S, Dhamija P, Pretorius JHC, Chowdhury AH, Giannakis M (2022) Sustainable electronic human resource management systems and firm performance: an empirical study. Int J Manpow 43(1):32–51

    Article Google Scholar

  • Barros V, Matos PV, Sarmento JM, Vieira PR (2022) M&A activity as a driver for better ESG performance. Technol Forecast Soc Chang 175:121338

    Article Google Scholar

  • Benitez J, Arenas A, Castillo A, Esteves J (2022) Impact of digital leadership capability on innovation performance: the role of platform digitization capability. Information & Management 59(2):103590

    Article Google Scholar

  • Buntak K, Mutavdžija M (2021) Measuring digital transformation maturity of supply chain. Tehnički Glasnik 15(2):199–204

    Article Google Scholar

  • Chang YW (2020) What drives organizations to switch to cloud ERP systems? The impacts of enablers and inhibitors. J Enterp Inf Manag 33(3):600–626

    Article Google Scholar

  • Chen CHV, Chen YC (2022) Influence of intellectual capital and integration on operational performance: big data analytical capability perspectives. Chin Manag Stud 16(3):551–570

    Article Google Scholar

  • Chen D, Esperança JP, Wang S (2022) The impact of artificial intelligence on firm performance: an application of the resource-based view to e-commerce firms. Front Psychol 13:884830

    Article Google Scholar

  • Colombo J, Boffelli A, Kalchschmidt M, Legenvre H (2023) Navigating the socio-technical impacts of purchasing digitalisation: a multiple-case study. J Purch Supply Manag 29(3):100849

    Article Google Scholar

  • Dadhich M, Hiran KK (2022) Empirical investigation of extended TOE model on Corporate Environment Sustainability and dimensions of operating performance of SMEs: a high order PLS-ANN approach. J Clean Prod 363:132309

    Article Google Scholar

  • Di Maria E, De Marchi V, Galeazzo A (2022) Industry 4.0 technologies and circular economy: the mediating role of supply chain integration. Bus Strateg Environ 31(2):619–632

    Article Google Scholar

  • Dubey R (2023) Unleashing the potential of digital technologies in emergency supply chain: the moderating effect of crisis leadership. Ind Manag Data Syst 123(1):112–132

    Article Google Scholar

  • Dubey R, Bryde DJ, Blome C, Dwivedi YK, Childe SJ, Foropon C (2024) Alliances and digital transformation are crucial for benefiting from dynamic supply chain capabilities during times of crisis: a multi-method study. Int J Prod Econ 269:109166

    Article Google Scholar

  • Ernst & Young. (2022). How sustainable supply chains are driving business transformation. Retrieved from https://www.ey.com/en_gl/supply-chain/supply-chain-sustainability-2022

  • Fatemi A, Glaum M, Kaiser S (2018) ESG performance and firm value: The moderating role of disclosure. Glob Financ J 38:45–64

    Article Google Scholar

  • Flynn BB, Huo B, Zhao X (2010) The impact of supply chain integration on performance: a contingency and configuration approach. J Oper Manag 28(1):58–71

    Article Google Scholar

  • Foo PY, Lee VH, Tan GWH, Ooi KB (2018) A gateway to realising sustainability performance via green supply chain management practices: A PLS–ANN approach. Expert Syst Appl 107:1–14

    Article Google Scholar

  • FTSE Russell (2022) Sustainability and ESG Data. Retrieved February 28, 2023, from https://www.ftserussell.com/data/sustainability-and-esg-data/esg-ratings

  • Fu S, Liu J, Tian J, Peng J, Wu C (2023) Impact of digital economy on energy supply chain efficiency: evidence from Chinese Energy Enterprises. Energies 16(1):568

    Article Google Scholar

  • Gao J, Hua G, Huo B (2024) Green finance policies, financing constraints and corporate ESG performance: insights from supply chain management. Oper Manag Res. https://doi.org/10.1007/s12063-024-00509-w

  • Galletta S, Mazzù S, Naciti V (2022) A bibliometric analysis of ESG performance in the banking industry: from the current status to future directions. Res Int Bus Financ 62:101684

    Article Google Scholar

  • Garay-Rondero CL, Martinez-Flores JL, Smith NR, Morales SOC, Aldrette-Malacara A (2020) Digital supply chain model in Industry 4.0. J Manuf Technol Manag 31(5):887–933

    Article Google Scholar

  • Ghadge A, Er Kara M, Moradlou H, Goswami M (2020) The impact of Industry 4.0 implementation on supply chains. J Manuf Technol Manag 31(4):669–686

    Article Google Scholar

  • Grandon EE, Pearson JM (2004) Electronic commerce adoption: an empirical study of small and medium US businesses. Inf Manag 42(1):197–216

    Article Google Scholar

  • Hamdy A (2024) Supply chain capabilities matter: digital transformation and green supply chain management in post-pandemic emerging economies: A case from Egypt. Oper Manag Res. https://doi.org/10.1007/s12063-024-00481-5

  • Hair JF, Hult GTM, Ringle CM, Sarstedt M (2022) A primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), 3rd edn. Sage, Thousand Oaks, CA

    Google Scholar

  • Hautala-Kankaanpää T (2022) The impact of digitalization on firm performance: examining the role of digital culture and the effect of supply chain capability. Bus Process Manag J 28(8):90–109

    Article Google Scholar

  • Information Services Group (2022) ISG to publish report on digitalization, ESG services. Retrieved from https://ir.isg-one.com/news-market-information/press-releases/news-details/2022/ISG-to-Publish-Report-on-Digitalization-ESG-Services/. Accessed 26 Jun 2025

  • Janssen M, Charalabidis Y, Zuiderwijk A (2012) Benefits, adoption barriers and myths of open data and open government. Inf Syst Manag 29(4):258–268

    Article Google Scholar

  • Jiang S, Chen K (2024) Multidirectional analysis for sustainable development: An examination of sustainable policies, corporate social responsibility, and organizational performance. Sustain Dev. https://doi.org/10.1002/sd.2907

  • Kock N (2015) Common method bias in PLS-SEM: a full collinearity assessment approach. Int J e-Collab 11(4):1–10

    Google Scholar

  • Lerman LV, Benitez GB, Müller JM, de Sousa PR, Frank AG (2022) Smart green supply chain management: a configurational approach to enhance green performance through digital transformation. Supply Chain Manag 27(7):147–176

    Article Google Scholar

  • Lin HF (2022) IT resources and quality attributes: the impact on electronic green supply chain management implementation and performance. Technol Soc 68:101833

    Article Google Scholar

  • Liu C (2022) Risk prediction of digital transformation of manufacturing supply chain based on principal component analysis and backpropagation artificial neural network. Alex Eng J 61(1):775–784

    Article Google Scholar

  • Martilla JA, James JC (1977) Importance-performance analysis. J Mark 41(1):77–79

    Article Google Scholar

  • Martínez-Caro E, Cegarra-Navarro JG, Alfonso-Ruiz FJ (2020) Digital technologies and firm performance: the role of digital organisational culture. Technol Forecast Soc Chang 154:119962

    Article Google Scholar

  • Minculete G, Stan SE, Ispas L, Virca I, Stanciu L, Milandru M, Bădilă MI (2022) Relational approaches related to digital supply chain management consolidation. Sustainability 14(17):10727

    Article Google Scholar

  • Nagwal R, Rohit K, Pathak R (2024) Insights from circular supply chain implementation prospects employing industry 4.0 technologies: a study based on applied methodologies of SLR and content analysis. Oper Manag Res. https://doi.org/10.1007/s12063-024-00493-1

  • Ngo VM, Nguyen HH, Pham HC, Nguyen HM, Truong PVD (2023a) Digital supply chain transformation: effect of firm’s knowledge creation capabilities under COVID-19 supply chain disruption risk. Oper Manag Res 16(2):1003–1018

    Article Google Scholar

  • Ngo VM, Pham HC, Nguyen HH (2023b) Drivers of digital supply chain transformation in SMEs and large enterprises–a case of COVID-19 disruption risk. Int J Emerg Mark 18(6):1355–1377

    Article Google Scholar

  • Oubrahim I, Sefiani N, Happonen A (2023) The influence of digital transformation and supply chain integration on overall sustainable supply chain performance: an empirical analysis from manufacturing companies in Morocco. Energies 16(2):1004

    Article Google Scholar

  • Podsakoff PM, MacKenzie SB, Podsakoff NP (2012) Sources of method bias in social science research and recommendations on how to control it. Annu Rev Psychol 63:539–569

    Article Google Scholar

  • PricewaterhouseCoopers (2023) PwC’s 2023 Digital trends in supply chain survey. Retrieved from https://www.pwc.com/us/en/services/consulting/business-transformation/digital-supply-chain-survey.html. Accessed 26 Jun 2025

  • PricewaterhouseCoopers (2022) ESG in supply chains: early integration can bolster your business. Retrieved from https://www.pwc.com/us/en/services/consulting/business-transformation/digital-supply-chain-2022-trends/esg-supply-chain.html. Accessed 26 Jun 2025

  • Quayson M, Bai C, Sarkis J, Hossin MA (2024) Evaluating barriers to blockchain technology for sustainable agricultural supply chain: a fuzzy hierarchical group DEMATEL approach. Oper Manag Res. https://doi.org/10.1007/s12063-024-00443-x

  • Rachinger M, Rauter R, Müller C, Vorraber W, Schirgi E (2018) Digitalization and its influence on business model innovation. J Manuf Technol Manag 30(8):1143–1160

    Article Google Scholar

  • Ragin CC (2008) Redesigning social inquiry: fuzzy sets and beyond. University of Chicago Press

  • Rauniyar K, Wu X, Gupta S, Modgil S, de Sousa Jabbour ABL (2022) Risk management of supply chains in the digital transformation era: contribution and challenges of blockchain technology. Ind Manag Data Syst 123(1):253–277

    Article Google Scholar

  • Reck F, Fliaster A, Kolloch M (2022) How to build a network that facilitates firm-level innovation: an integration of structural and managerial perspectives. J Manage Stud 59(4):998–1031

    Article Google Scholar

  • Ronchini A, Guida M, Moretto A, Caniato F (2024) The role of artificial intelligence in the supply chain finance innovation process. Oper Manag Res. https://doi.org/10.1007/s12063-024-00492-2

  • Seshadrinathan S, Chandra S (2025) Trusting the trustless blockchain for its adoption in accounting: theorizing the mediating role of technology-organization-environment framework. Financ Innov 11(1):44

    Article Google Scholar

  • Sarfraz M, Ye Z, Dragan F, Ivascu L, Artene A (2022) Digital transformation strategy and environmental performance: a case study. Int J Comput Commun Control 17(6):1–15

    Article Google Scholar

  • Schilling L, Seuring S (2024) Linking the digital and sustainable transformation with supply chain practices. Int J Prod Res 62(3):949–973

    Article Google Scholar

  • Scaliza JAA, Jugend D, Jabbour CJC, Latan H, Armellini F, Twigg D, Andrade DF (2022) Relationships among organizational culture, open innovation, innovative ecosystems, and performance of firms: evidence from an emerging economy context. J Bus Res 140:264–279

    Article Google Scholar

  • Sina Finance ESG Rating Center (2023) ESG rating. Retrieved February 28, 2023, from https://finance.sina.com.cn/esg/grade.shtml

  • Singh PK, Maheswaran R (2024) Analysis of social barriers to sustainable innovation and digitisation in supply chain. Environ Dev Sustain 26(2):5223–5248

    Article Google Scholar

  • Singhal V, Maiyar LM, Roy I (2024) Environmental sustainability consideration with just-in-time practices in industry 4.0 era–A state of the art. Oper Manag Res. https://doi.org/10.1007/s12063-024-00478-0

  • Syed TA, Blome C, Papadopoulos T (2020) Impact of IT ambidexterity on new product development speed: theory and empirical evidence. Decis Sci 51(3):655–690

    Article Google Scholar

  • Troise C, Corvello V, Ghobadian A, O’Regan N (2022) How can SMEs successfully navigate VUCA environment: the role of agility in the digital transformation era. Technol Forecast Soc Chang 174:121227

    Article Google Scholar

  • Tornatzky LG, Fleischer M (1990) The processes of technological innovation. Lexington Books

    Google Scholar

  • Wang D, Xia X (2024) The impact of digital transformation on firms’ value: examining the role of ESG performance and the effect of information interaction. Bus Process Manag J. https://doi.org/10.1108/BPMJ-06-2023-0469

  • Wang S, Zhang H (2024) Green entrepreneurship success in the age of generative artificial intelligence: the interplay of technology adoption, knowledge management, and government support. Technol Soc 79:102744. https://doi.org/10.1016/j.techsoc.2024.102744

  • Wang S, Esperança JP (2023) Can digital transformation improve market and ESG performance? Evidence from Chinese SMEs. J Clean Prod 419:137980

    Article Google Scholar

  • Wang S, Paulo Esperança J, Wu Q (2023) Effects of live streaming proneness, engagement and intelligent recommendation on users’ purchase intention in short video community: take TikTok (DouYin) online courses as an example. Int J Hum-Comput Interact 39(15):3071–3083

    Article Google Scholar

  • Wang S, Zhang H (2025a) Promoting sustainable development goals through generative artificial intelligence in the digital supply chain: insights from Chinese tourism SMEs. Sustain Dev 33:1231–1248.https://doi.org/10.1002/sd.3152

  • Wang S, Zhang H (2025b) Digital transformation and innovation performance in small- and medium-sized enterprises: a systems perspective on the interplay of digital adoption, digital drive, and digital culture. Systems 13:43. https://doi.org/10.3390/systems13010043

  • Xu J, Yu Y, Zhang M, Zhang JZ (2023) Impacts of digital transformation on eco-innovation and sustainable performance: evidence from Chinese manufacturing companies. J Clean Prod 393:136278

    Article Google Scholar

  • Yadav VS, Majumdar A (2024) What impedes digital twin from revolutionizing agro-food supply chain? Analysis of barriers and strategy development for mitigation. Oper Manag Res. https://doi.org/10.1007/s12063-024-00444-w

  • Ye F, Liu K, Li L, Lai K, Zhan Y, Kumar A (2022) Digital supply chain management in the COVID-19 crisis: an asset orchestration perspective. Int J Prod Econ 245:108396

    Article Google Scholar

  • Yu F, Jiang D, Zhang Y, Du H (2023) Enterprise digitalisation and financial performance: the moderating role of dynamic capability. Technol Anal Strat Manag 35(6):704–720

    Article Google Scholar

  • Yuan Y, Tan H, Liu L (2024) The effects of digital transformation on supply chain resilience: a moderated and mediated model. J Enterp Inf Manag 37(2):488–510

    Article Google Scholar

  • Zhang M, Yang W, Zhao Z, Pratap S, Wu W, Huang GQ (2023) Is digital twin a better solution to improve ESG evaluation for vaccine logistics supply chain: an evolutionary game analysis. Oper Manag Res 16(4):1791–1813

    Article Google Scholar

  • Zhong Y, Zhao H, Yin T (2023) Resource bundling: how does enterprise digital transformation affect enterprise ESG development? Sustainability 15(2):1319

    Article Google Scholar

  • Zhou F, Zhang N, Li X, Han C, Gupta BB (2024) Managing inter-organizational dependencies operation for discovering digital business model innovation in corporate innovation ecosystem. Oper Manag Res. https://doi.org/10.1007/s12063-024-00501-4

  • Zou T, Xiong F, Li S, Zhang W (2025) Understanding the determinants of firms’ usage of A/B testing: a technology-organization-environment framework. IEEE Trans Eng Manage. https://doi.org/10.1109/tem.2024.3415500

Acknowledgements

Thank all respondents for participating in this survey.

Funding

This work was supported by the Zhejiang Provincial Philosophy and Social Science Planning Project, Grant Number [24HQZZ006Z].

Author information

Authors and Affiliations

  1. International Business School, Fuzhou University of International Studies and Trade, Fuzhou, 350202, China

    Shaofeng Wang

  2. School of Economics and Management, Zhejiang Shuren University, Hangzhou, China

    Hao Zhang

Contributions

Conceptualization, S.W.; methodology, S.W.; writing —original draft preparation, S.W., and H.Z.; funding acquisition, S.W. All authors have read and agreed to the published version of the manuscript.

Corresponding author

Correspondence to Hao Zhang.

Ethics declarations

Ethics approval

Not applicable.

Conflicts of interest

The authors have no conflicts of interest to declare.

Additional information

Rights and permissions

Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.

Reprints and permissions

About this article

Cite this article

Wang, S., Zhang, H. How does digital supply chain transformation determine environmental, social, and governance (ESG) performance? Mediating role of firm integration and moderating effect of organizational digital culture. Oper Manag Res (2025). https://doi.org/10.1007/s12063-025-00561-0

  • Received
  • Revised
  • Accepted
  • Published
  • DOI https://doi.org/10.1007/s12063-025-00561-0

Keywords

Copyright © All rights reserved Designed and Developed by Digital Flavers

WhatsApp